01 · Before the payment
Verify
A scam check they run themselves, in your channels: a plain-language answer about the payee before the money moves, so fewer worried customers end up in your call centre.
Stop scams across the whole payment journey
Tunic Pay can be deployed end-to-end: a scam check customers can run before they pay, evidence and a tailored warning inside your app while the payment is in motion, and the investigator's workspace when a case reaches your fraud team. One intelligence layer about the payee, at every step. Live today with some of the world's largest banks, including five of the seven UK tier-one banks.
Across the digital journey
Three moments where scams get through, and what changes with Tunic Pay
Customers have no way to check who they are paying. Generic warnings get clicked through. Call centres are flooded with alerts. Investigators are overwhelmed with volume and false positives.
02 · In the journey
Prevent
Your app asks tailored and specific questions, and the warning cites the specific facts to break the spell. Genuine payments are cleared in the app, so false positives stay out of your call centre.
03 · After an alert
Investigate
Investigators start every case warm (lookups, signals and a plain-language summary ready when the call begins), releasing genuine payments faster and bringing catch & release to around zero.
Get started
Set up with minimal requirements and see the impact immediately.
Web-based platform
Provision access
Give your team access to our web-based platform.
Digital journeys
Deploy our journeys
Verify and Prevent in your channels, with minimal integration.
Proof
Measured with live customers
50%reduction in average handling time per investigation
<0.5%catch & release (genuine payments held and then released), down from 15%
70%+of flagged scam payments cancelled, with the customer's agreement, after a tailored warning
Awards and programmes
Built for regulated institutions
Bank-grade security, seamless governance.
Deployed safely across some of the world's largest banks and regulated financial institutions.
- ISO 27001 certified
- SOC 2 Type II attested
- GDPR compliant
- Encrypted in transit and at rest
- Logically isolated per institution
- Independent penetration testing
- Least-privilege access and MFA
- Continuous monitoring and incident response